What We Do 2019-07-19T03:03:29+00:00

What We Do

At Datatech Solutions, we’re all about making things easier for our clients. Whether it’s about improving communications, reducing costs or eliminating worries, we’ve got a product, service or custom solution to help your business run more smoothly.

Get everything you’d expect from an IT department, without the IT department, with our comprehensive Managed IT Support Service plans. Like a good team member, we’re here to support you and focus on all your IT needs – so you and your team can focus on taking care of your business.

We offer a comprehensive range of IT solutions, including:

We’ve also bundled our most popular services to ensure that your business has access to the most complete solutions – solutions that don’t just treat your IT symptoms, but get to the root of the problem and support your business with the technologies required for success.

Eliminate The Hassles And Headaches Of Dealing With IT Infrastructure

Managed IT Support Services

Are You Tired Of Paying Way Too Much For The Maintenance Of Your Technology?

Datatech Solutions is here to help you out! We offer cost-effective Managed IT Support Services for businesses throughout the Perth metropolitan area, and state of Western Australia. To learn more, give us a call at (08) 6102 2037 or send us an email at support@datatech.net.au.

When something goes wrong with your IT, everything grinds to a halt. With a standard break/fix service contract, you have to wait for something to break before your provider can fix it. That equation seems to make sense – even though it could easily result in hours of downtime. But what if you could keep your technology from breaking in the first place?

Datatech Solutions goes beyond traditional break/fix operations by offering proactive IT support at a flat-rate monthly fee. We’ll keep your systems running smoothly so that you and your employees can focus on what’s most important – your business.

With comprehensive managed IT services from Datatech Solutions, you can expect:

  • Peace of mind – your systems are monitored around the clock every day of the year
  • Less downtime – we identify and fix issues before they cause problems
  • Fewer disruptions – almost all of our services can be provided remotely or outside of business hours
  • Prompt assistance – our world-class HelpDesk operates from 7am-6pm Monday to Friday and is available 24/7 for emergencies
  • Low frustration – as your single point-of-contact for technology problems, we’ll deal with third-party support so you don’t have to
  • Predictable budgeting – all-inclusive, all-you-can-use, flat-rate IT services

We understand your unique IT support needs – and we align our services with your needs for a flat-rate monthly fee to prevent surprising invoices on your bill.

We’re here for you, from network consulting and integration services to onsite & remote computer support, we ensure you’re getting the most out of your IT investment.

If your company is growing, has multiple locations, or frequently requires employees to work outside of the office, then you could also benefit from our Cloud Solutions.

Cloud technology illustration - Managed IT Support Services Perth

Cloud Solutions

Business Is Better On The Cloud

Let’s face it, “The Cloud” can seem a daunting, “where do I start?”, “what does it all mean?”, generic concept nobody but the elite IT professional seems to be able to understand.  Way too many 3 letter acronyms associated with it. We are all being told we need to be on it, but was is IT?

Let Datatech Solutions take the jargon out of Cloud Computing, and show you the potential that the Cloud has for improving efficiency, save time, better communicate with your team, get to your customers faster, reduce risk and downtime, and show you the Cloud Solutions, no matter how big or small, that can unlock your business’ full growth potential.

Cloud on phone

Our Cloud Solutions enable your business to benefit from:

  • Scalability: Your cloud solution has the ability to grow, expand, and evolve along side your business.
  • Availability: Your staff members have access to applications and data whetherthey’re in the office or on the go.
  • Cost-Efficiency: Your cloud solution allows you to optimize the applications you’re already using.
  • Security: Your cloud solution includes multiple layers of security to protect your data against cyber-crime and disasters.

Our team of cloud experts can show you how to plan a unique cloud solution according to your business management applications, current hardware, security issues, and integration investments.

Additionally, all of your business-critical information will be available to you and your staff 24/7 to ensure you’re able to maintain productivity and efficiency around-the-clock.

Find out how the cloud can benefit your business

Contact Us

Complete IT Support

Are you charged by the hour to have issues resolved that seem to take a lot longer to resolve than expected, and then charged again for the call out to fix the issue that wasn’t fixed properly the first time?

We are here to support your business with IT services, advice, analysis, implementation, support, and technical expertise. For more than 10 years, we’ve built relationships with productivity-driven, security conscious businesses, helping them with the evolution of their growing IT environments.

We’ve built a reputation for excellence in delivering not only technical support, but helping to maintain oversight and strategic direction of continuously evolving technology environments. Whatever the size of your organization, the nature of your current IT deployment, or the devices that you currently manage, Datatech Solutions is here to help with your hardware & software needs.

If you are looking at protecting your data, new computers, large-scale software upgrade, antivirus overhaul, printer integrations, our team is here to answer your questions, and provide intuitive IT solutions.

We can help you get your IT devices: connected, updated, integrated, protected and backed up seamlessly

We understand that many of your technical problems and concerns cannot be suitably addressed over the phone or via an e-mail dialogue. This is why we proudly provide on-site IT support to businesses and offices throughout the Perth metropolitan area.

We love face to face communication with our clients. We are a people business who happens to be great at making our customer’s IT networks run smoothly.

Our Complete IT Support offering is just that – complete.

Ready to see how we can provide that service you have always longed for?

Contact Us

Data Security

Rock solid data security

Business data is one of the most valuable assets that you have. Security threats can be catastrophic for any business and result in lost customers and damage to your reputation.

At Datatech Solutions we take information security very seriously and we have advised many businesses on security issues, helping them remove the threat of hackers, malware, viruses and other security threats.
Data security should be at the core of any IT strategy. With so much depending on your IT systems, it is important that they are adequately protected. Our strategy is multi-pronged:

  • Patch Management – first class patch management and effortless coordination of your IT updates, ensuring your systems are fully operational
  • Threat Monitoring – Constantly protect your clients, staff and important business data with our comprehensive and tailored threat monitoring solutions
  • Cloud Security – Store information in the cloud? Make sure its secure with our cloud security packages tailored on your business requirements
  • Intrusion Prevention – Reduce costs without compromising on security with our intrusion prevention systems that constantly monitors firewall traffic
  • Content Filtering – Control internet traffic to your network, working hard to stop any unwanted traffic and control who can access your network and when
  • Backups and Data Recovery – Overlooking security issues can be dangerous and costly.  Unauthorised access or a key file accidentally deleted can bring serious issues
  • Testing – no comprehensive data security process is complete without constant testing and recovering, to ensure all strategies are working and will be effective should they be called upon.

Security breaches, hardware failures or natural disasters can all take your IT systems offline, causing a range of problems for your organisation. We will implement the necessary safeguards so this doesn’t happen.

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Secure Cloud Backup

Bullet proof data integrity

Every business owner knows the importance of their business’ data. While the chances of a major disaster are quite remote, many people don’t realise that the majority of data loss is the result of small, localised problems.

Could your business survive a major equipment failure caused by a tree falling through the roof, a lightning strike, or even theft? Are you prepared for a virus that could spread from a single employee’s computer to your entire network?

Whether it’s a leaky roof, an earthquake, or a targeted attack, Datatech Solutions has you covered:

  • ​Business continuity and disaster recovery planning – customized for your business needs
  • ​Data backup and recovery – “bullet proof” your mission-critical data files

​​With the rapid growth of ransomware and other attacks on critical data increasingly targeting businesses, it’s more important than ever to ensure your data is both protected and recoverable.

Our managed services include backup solutions that fully back up your data to a secure, off-site location on a regular and frequent basis so that you’ll never lose important company information ever again.

Whether it’s a single file or an entire server, you can trust our team to restore it quickly and completely.

We are also very focused on prevention.  How can we prevent these events from occurring in the first place.  This is a big focus for our business.  Prevention is far better than the cure.

Datatech Solutions combines planning, prevention, and protection to make sure your business thrives no matter what comes your way. When disaster strikes, make sure you’re prepared. Let us help you protect your company against the disasters that can literally put you out of business.

Are you ready for our free, no-obligation network assessment?

Includes a comprehensive risk analysis that will identify vulnerabilities, potential threats, and their impacts.

Contact Us

Office Relocations

Let Datatech take the stress out of relocating your IT infrastructure

For an SME business to manage the relocation of its own IT and telephony infrastructure is a huge undertaking. In recent years, IT relocation has become integral to any office move and failed office relocation projects have become one of the most common causes of disaster recovery events.

If you’re looking to move office locations in the Perth metropolitan area, let Datatech Solutions oversee the relocation of your office IT because in reality, you’ll be too busy managing your own workloads, and will lack the experience in liaising with critical third party suppliers (such as Telstra and internet service providers), to ensure all services arrive on time and in the right order.

Datatech Solution’s helpful and experienced team will remove the burden from your IT relocation, guaranteeing a well-planned and well-executed transfer. We will:

  • Provide you with comprehensive pre-move consulting.
  • Advise on all areas including ordering new phone lines, the physical relocation of hardware and the setup of internet phone lines.
  • Manage your phone line and internet migration, liaising with suppliers such as Telstra, iiNet, and many other IT suppliers.
  • Be onsite to supervise every aspect of your move, ensuring your business is operational on the Monday morning following the relocation
  • Communicate with you at every stage to ensure you know exactly what will be happening and when.
  • Take ownership of your IT relocation project and our friendly engineers will keep you one step ahead of any potential issues.
  • Take steps to ensure disruption is minimised in the event of any unforeseen problems arising.
  • You’ll be free to carry on running your business.

Allow one of the most trusted IT support companies in Perth to help relieve you of the burden of your office move. Call us today for your free consultation. (08) 6102 2037