Who We Serve 2017-11-22T14:15:14+00:00

Who We Serve

When your technology fails, your day-to-day operations come to a complete halt. But there’s no need to take risks – Datatech Solutions specialises in providing Business IT Support for a number of industries. To learn more, give us a call at (08) 6102 2037 or send us an email at support@datatech.net.au

Our team of IT experts has extensive experience working with:

As a business owner in one of these industries, it’s important to work with an IT support company that understands and addresses the challenges you’re facing on a daily basis. That’s where we come in.

Our team of IT experts will:

  • Monitor and maintain your IT systems to detect and eliminate threats and/or issues before costly disruption or downtime can occur.
  • Backup your data onsite and offsite to ensure you’re able to quickly recover your business-critical data in the event of a disaster, even if the disaster occurs onsite.
  • Offer around-the-clock support to ensure you and your staff have the assistance and guidance necessary to leverage your technology to the fullest.
  • Procure cost-efficient hardware and software to keep you up-to-date with the latest technologies at a fraction of the cost of procuring them yourself.
  • Ensure complete network security to prevent malware, viruses, and spam from reaching your network with managed anti-virus and spam protection.

Plus, we offer affordable monthly payment plans to help you budget accurately for your IT investment – without surprise invoices or shocking bills!

Accountants

Technology has drastically changed the way accounting firms operate – from improved productivity to simplified information management; technology has the ability to enhance every aspect of your business operations.

Datatech Solutions specialises in providing Business IT Support for accounting firms throughout Western Australia. To learn more, give us a call at (08) 6102 2037, or send us an email at support@datatech.net.au.

Your accounting firm has unique technology and security requirements. And your staff members’ depend on your IT infrastructure to perform day-to-day activities and serve your clients effectively. And if you’re not leveraging the latest technologies and working with an IT Support Company that understands your unique requirements, you’re not enabling your accounting firm to reach it’s fullest potential.

Take Your Accounting Firm to the Next Level

Datatech Solutions offers reliable IT Services and Support to help you achieve business objectives while complying with Financial Regulations!

Our team of IT experts can help you take your accounting firm to the next level with:

  • 24/7 monitoring of your IT systems to detect and resolve issues before disruption or downtime occurs.
  • Onsite and offsite data backup to prevent data loss while ensuring compliance with financial regulations.
  • Disaster avoidance solutions to keep your firm’s technology up and running, even in the event of a disaster.
  • Around-the-clock IT support to provide access to our team of knowledgeable support professionals around-the-clock.
  • ​Managed anti-virus and spam protection to protect your workstations and emails from malware, viruses, and spam.

​Plus, we offer fixed-monthly fees to save you money and eliminate potential surprise invoices. This allows you to budget accurately for your IT investment!

Transport

As the mining industry evolves, your mining company must strive to enhance profitability through improved performance and efficiency. And technology is one of the most effective ways to improve your bottom line.

Datatech Solutions offers IT Support Services for transport companies throughout Western Australia. To learn more, give us a call at (08) 6102 2037, or send us an email at support@datatech.net.au.

As a transport company, you’re under increasing pressure to ensure compliance with industry-specific regulations. And technology is more important than ever to maintain compliance – from automating processes to enforcing approval protocols, technology can be used to enable best practices and enforce compliance throughout the company.

We help you improve performance and efficiency by:

  • Monitoring your IT systems: When mining production is disrupted, the results can be extremely costly. We monitor and manage your IT systems around-the-clock to prevent disruptions and downtime.
  • Ensuring secure access to data: We provide the solutions necessary to ensure you and your staff members have the ability to securely access, share, and update data in real-time.
  • Providing 24/7 help-desk support: Our team of IT support professionals are available around-the-clock to address all of your staff’s IT-related questions and concerns.
  • Supporting transport software: We have extensive experience supporting various types of transport industry specific software solutions commonly used by transporting companies.

​Plus, we offer onsite and offsite data backup, as well as disaster avoidance planning, to keep your business-critical IT systems and valuable data safeguarded at all times, no matter what comes your way.

Hotels

Keep your guests happy. Work with a technology partner that understands your industry.

As a hotelier, you’re 100% guest focused. Every stay must be a positive experience. But at the same time, intermittent Wi-Fi causes frustration, and poor IT equals longer check-in times and a less productive workforce.

Our tailored hotel IT services and support can help make every guests’ stay a smooth one.

Unless you’re part of a bigger hotel chain, hiring a full time IT resource is a big budget commitment many cannot afford. Rely on us to bridge this gap and deliver the IT services your hotel needs.

Our expert team is committed to great customer service and support. Here’s how we can help you:

  • Hotel management systems – we have experience supporting a number of PMS systems including Opera, GuestCentrix and Roommaster.
  • Key cutting software – we support a number of key cutting software including Onity and Saflok.
  • Point of Sale – H&L, MICROS, PixelPOS, and other point of sale systems. We also have experience with their associated interfacing back to guest rooms.
  • Integrated Wi-Fi throughout the premises – we have implemented a number of whole site enterprise class wifi systems at numerous hotels that do not need to cost an arm and a leg, and can provide fast internet for guests, even in regional towns like Broome, Port Hedland and Karratha.

As small business operators ourselves, we understand the unique challenges that SMEs face everyday. We know you can’t afford to lose time or money solving IT headaches, or working with systems that aren’t customised to your requirements. We are here to help.